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An AI agent that is wired into your business, not guessing about it.
Most website chatbots are a FAQ with a text box, and they invent prices when pushed. This one looks the figure up in your live price list, reads your real calendar, books the slot and writes the enquiry to your CRM. When it cannot help, it hands the visitor to a person instead of stalling.
You are looking at the product. The agent in the corner of this page is the same software, running on our own business. Ask it what a website costs; it will look the figure up before it answers.
The difference is where the answer comes from
Two assistants can look identical in a demo and behave completely differently in front of a customer. What separates them is whether the answer was recalled or looked up.
A typical website chatbot
- Answers about price from whatever it was trained or pasted with, and quotes last year's figure with total confidence
- Offers a time without knowing whether you are open, so somebody has to call back and undo it
- Collects a name and email into an inbox nobody reads
- Loops when it is stuck, because there is nowhere else for the conversation to go
- Fails invisibly: it keeps talking, it is just wrong
7DS AI Agent
- Calls your price list at the moment of asking, and is instructed never to state a figure it has not just read
- Reads the days and hours you actually work, including the ones you are closed, before offering anything
- Writes a qualified record to your CRM and alerts your team, using only what the visitor gave it
- Hands over to a person on WhatsApp the moment someone asks, or it is out of its depth
- Fails visibly: switched off or over its limit, the window becomes a WhatsApp hand-off, not an error
How it is wired
The agent is not a page of text we fed to a model. It is given a small set of tools and a strict instruction about when it must use them, so the parts of an answer that have to be true come from your systems rather than from the model's memory.
Step 1
It reads the question
The visitor types in their own words, in the chat window, on any page. The agent knows which page they are reading and what has been said so far.
Step 2
It calls your systems
Price questions go to your price list. Timing questions go to your calendar. A booking
writes a real booking; an enquiry writes a real record. You watch it happen:
live pricing, live calendar.
Step 3
It answers, and leaves a trail
The reply is written from what came back. The conversation is stored, scored for your sales team, and readable afterwards in your admin.
What it does
Every item here is running in production, not on a roadmap.
Live pricing
Quotes are looked up in your current price list at the moment of asking, so the agent cannot drift out of date or invent a figure.
Real availability
Checks the days and times you are actually open, including the hours you are closed, instead of offering a slot that does not exist.
Booking
Takes the booking, reads the date and time back to the visitor, and emails them — only after an explicit yes.
Enquiry capture
Writes a qualified lead into your CRM and alerts your team, using only details the visitor actually gave.
Lead scoring
Reads the conversation afterwards and extracts service, budget, timeline and urgency for your sales team.
Transcripts
Every conversation is stored and readable in your admin, so you can see what visitors actually ask rather than guessing.
Human hand-off
A WhatsApp button inside the chat window, and an instruction to use it whenever someone is stuck or asks for a person.
Spend and abuse limits
Per-visitor and site-wide budgets, so a scripted attack cannot run up your bill while you sleep.
Your brand, your domain
Your name, your logo, your tone, on your own site. Not a third-party widget with somebody else's badge on it.
What it is instructed not to do
Anyone can connect a model to a website in an afternoon. The work is in what happens at the edges, because that is where an assistant embarrasses you in front of a customer.
Never quote from memory
If it has not just read the price, it does not state it. A figure it half-remembers is worse than no figure, because the customer believes it.
Never book without a yes
It reads the date and time back and waits for explicit confirmation. A booking is a real commitment and it sends a real email.
Never invent contact details
It records an enquiry only when the visitor has given their name and email and agreed to be contacted. It asks once, and drops it if they decline.
Never follow instructions from a visitor
Messages telling it to change its role, ignore its rules or reveal its instructions are treated as what they are: an attempt, not a command.
Never guess outside its scope
Asked something it genuinely cannot answer, it says so and offers a person, rather than producing a confident paragraph of nothing.
Never fail silently
Out of budget, switched off, or the model is unreachable: the window becomes a WhatsApp hand-off, so your contact channel never depends on the agent working.
Where this tends to pay for itself
It earns its place wherever the same questions arrive outside working hours.
Businesses whose enquiries arrive at night and get answered the next morning, by which time the customer has asked somebody else.
Anyone repeating the same price and availability questions all day, to people who were never going to buy.
Service businesses that lose bookings in the gap between the enquiry and someone opening the diary.
Try the product before you talk to us about it
The agent is in the corner of this page. Ask it what something costs, or whether we are free on Thursday. Then book a free 30-minute call and we will work out what yours should do.
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